Frequently Asked Questions

The cost of a garden office varies depending on factors such as size, materials, and customisation options. Our team can provide you with a personalised quote based on your specific needs.

In most cases, you won't need planning permission for a garden office. Our garden offices, log cabins, and garden rooms normally fall within permitted development, eliminating the requirement for a planning application. Planning requirements remain the customer's responsibility and we would recommend checking the Planning Portal for further information.

The construction time can vary depending on the size and complexity of the project. Typically, our team can complete a garden office within a few weeks.

To secure your bespoke garden office, an initial 15% deposit is required upon ordering. Once you've approved the final design plans, a second payment will initiate production. A third payment is due before assembly commences, and the final payment is made upon project completion and handover.

Yes, as all our buildings are made to order, we can accommodate most design preferences. We'll collaborate with you to create a garden office that optimises your space and aligns perfectly with your ideal layout.

The cost of a garden room gym varies depending on factors such as size, materials, and customisation options. Our team can provide you with a personalised quote based on your specific needs.

In most cases, you won't need planning permission for a garden gym. Our garden gyms, garden offices, log cabins and garden rooms normally fall within permitted development, eliminating the requirement for a planning application. Planning requirements remain the customer's responsibility and we would recommend checking the Planning Portal for further information.

The construction time can vary depending on the size and complexity of the project. Typically, our team can complete a bespoke garden gym within a few weeks.

To secure your garden gym, an initial 15% deposit is required upon ordering. Once you've approved the final design plans, a second payment will initiate production. A third payment is due before assembly commences, and the final payment is made upon project completion and handover.

Yes, as all our buildings are made to order and completely bespoke, meaning we can accommodate most design preferences. We'll collaborate with you to create a garden gym to your exact requirements.

Yes, absolutely. Every single one of our timber buildings is made to order, allowing you to completely custom design your own bespoke log cabin. Our expert team works closely with you to create a tailor-made layout that maximizes your available garden space and meets your exact requirements.

Yes, we can add internal partition walls to any of our buildings. Because all of our log cabins are custom-made to order, we can easily create separate internal rooms, such as a private home office space, a hidden storage area, or a self-contained garden toilet.

Yes, we frequently install premium timber decking around our log cabins as an optional design upgrade. Adding decking or a veranda is a fantastic way to extend your outdoor living space and seamlessly blend your cabin into your garden landscape.

Yes, you can. We offer a fully managed plumbing service for our bespoke log cabins, including drainage, sewage system installation, and the fitting of all white goods. Alternatively, we are more than happy to work alongside your own preferred plumber.

Our high-quality timber logs are kiln-dried and arrive untreated. Upon assembly, your log cabin must be treated with a high-grade wood protector to prevent moisture damage; we offer this as an optional service in a wide choice of colours. To maintain the building's lifespan, we recommend applying a wood preservative annually, or opting to have the cabin primed and painted for a lower-maintenance finish.

Yes, we offer advanced acoustic insulation as an optional upgrade. This specialized acoustic treatment significantly reduces sound transfer, making it the perfect solution if you intend to use your log cabin as a music studio, cinema room, or home gym.

Yes, you can easily have electric underfloor heating fitted in your log cabin after the build is complete. While timber is a natural insulator that retains heat exceptionally well, often making traditional heaters more efficient, underfloor heating can be added if you prefer that specific luxury finish.

Yes, absolutely. Because all of our bespoke garden rooms are made to order, we can design custom internal partition walls to create smaller rooms within your building. Whether you want to add a hidden storage closet, a private toilet/shower room, or separate a home office from a gym space, we can customise the internal layout to suit your needs.

Yes, all of our garden rooms come pre-wired as standard with a 2-way consumer unit, 2 double sockets, 6 to 10 internal downlighters (depending on the building size), 2 outside lights, and an external input socket. As standard, downlighters are finished in chrome and sockets/switches are white, with premium upgrades available upon request. To get you connected, our qualified electrician can connect the building to your main house for an additional charge, or you are welcome to use your own electrician.

As standard, we offer premium Larch and Thermowood exterior cladding. For a more bespoke finish, we also offer upgrades to Western Red Cedar cladding, composite cladding, or K-Render. Because all of our timber garden buildings are made to order in the UK, we are always happy to discuss alternative cladding materials or custom design ideas to match your property.

As standard, our luxury garden rooms feature a full plaster finish on the internal walls and ceiling, leaving a smooth, professional surface ready for decoration. If you intend to use part of your building as a garden shed, workshop, or storage area, we can swap the plaster for durable 12mm ply boards and upgrade the standard laminate flooring to heavy-duty Caberfloor to create a rugged, functional space.

Yes, absolutely. Every single one of our timber buildings is made to order, allowing you to completely custom design your own bespoke garden room. Our expert team works closely with you to create a tailor-made layout that maximises your available garden space, meets your exact functional requirements, and perfectly matches your style.

With routine maintenance and the annual application of a high-quality wood preservative, you can expect our luxury log cabins to have a life expectancy of over 30 years.

Yes! Our log cabins are engineered for comfortable year-round use, even during cold UK winters. We offer robust single skin (44mm or 70mm thick logs) or ultra-insulated twin skin (44mm + 44mm logs with an insulated cavity) configurations. When combined with our standard double-glazed doors and windows, plus optional roof and floor insulation, your cabin will remain warm and energy-efficient all year.

Generally, no. Most of our garden log cabins are specifically designed to fall within permitted development rules, eliminating the need for a formal planning application. However, planning regulations remain the customer's responsibility, and we highly recommend checking the official UK Planning Portal for your specific area.

Yes, we offer a free of charge, no-obligation site survey to ensure your project runs smoothly. Our team will measure your garden space, assess site access, and discuss the construction process. Depending on your UK location, this will be conducted via an in-person site visit or a virtual video call (such as Zoom, Teams, or WhatsApp).

Our versatile log cabins are ideal for a massive variety of uses, including a garden home office, hobby room, craft studio, home gym, pub or games room, or extra family living space. They are also highly popular for running a home business, such as a hair salon, beauty studio, or dog grooming parlour.

All of our bespoke log cabins come with a 12-month guarantee covering all materials and workmanship, giving you total peace of mind in the structural integrity of your build.

To make purchasing your timber building seamless, our ordering process features a flexible, four-part payment structure:

1. 15% Initial Deposit: Paid upon ordering to secure your build slot.
2. Design & Plan Approval: We create and send detailed architectural plans for your approval. Once approved, the second payment is made to move your building into production.
3. Pre-Assembly Payment: The third installment is due just prior to our team arriving for the on-site assembly of your building.
4. Final Balance: The remaining balance is only paid upon the successful completion of the works.

Yes, our luxury garden rooms are fully engineered for comfortable year-round use, even during cold UK winters. As standard, our premium buildings feature 100mm acoustic insulation in the walls, floors, and roof, paired with foil-backed plasterboard for superior vapour resistance and maximum heat retention. Upgraded insulation packages are also available to meet higher specifications, such as soundproofing or residential-grade garden annexes.

You can expect our bespoke garden rooms to have a life expectancy of over 30 years. Built using high-quality, durable timber and premium construction techniques, all of our garden buildings come with a 10-year structural warranty as standard, giving you long-term peace of mind.

Generally, no! Most of our garden buildings are designed to fall within permitted development rules, meaning you will not require a formal planning permission application. However, rules can vary depending on your location and building size. If your project does require full planning permission, our expert team will happily guide and assist you through the entire application process.

Yes, we offer a free of charge, no-obligation site survey to help you plan your project. This essential step ensures your designated garden area is suitable, allows us to measure your space accurately, and lets us assess site access. Depending on your UK location, this consultation will be conducted via an in-person site visit or a virtual video call (such as WhatsApp, Zoom, or Teams).

Delivery is free if you are within twenty miles of us. We do regularly install Garden Rooms further afield and would be happy to provide a quote.

What can�t you use it for, would be the better question! A garden office, craft studio, party and games room, school classroom, teenage hangout, home business (hairdressers, beauty salon, dog grooming parlour, eyelash studio), hobby room, music room, additional family living space, annexe accommodation. The possibilities are endless!

By employing our staff, we can ensure the highest quality build our Garden Rooms are installed by our London Timber Buildings team.

We are proud of team, they are friendly, highly skilled, and efficient. As you will read from our reviews, our customers agree with us on this. We have an excellent site manager, who ensures the project runs successfully, and is on hand to answer any questions you may have during the build process. We also employ a carpentry apprentice each year, to help encourage your people to be involved in the future of our industry.

We offer a 4 stage payment structure, detailed in the process chart shown on this page, made in 4 payments.

• Deposit payment of 15% of total quotation, to confirm your order
• 2nd payment, of 35%, is due upon approval of plans
• 3rd payment, of 35%, is due prior to works commencing at your property
• Final payment is due on completion of build

To make your purchase straightforward, we offer a transparent three-stage payment structure:

1. 50% Deposit: Paid upon placing your initial order to secure your cabin's manufacture.
2. Pre-Delivery Balance: Paid prior to delivery, covering the remaining cabin cost plus 50% of any selected optional extras (such as insulation or assembly).
3. Final Balance: The final remaining balance is only due upon the successful completion of the construction works on-site.

We generally work toward an 8 to 10-week lead time, though this can fluctuate slightly depending on seasonal demand. If you have a strict deadline or require an earlier installation, please let us know and we will do our best to accommodate you.

We generally work towards an eight to ten week lead time, subject to seasonal changes. Should you require your Garden Room for an earlier deadline, we will do our best to work with you to try and achieve that. Please speak with our sales team for current lead times.

No. To ensure the absolute highest standards of quality control and craftsmanship, all of our buildings are installed exclusively by our own fully trained, in-house London Timber Buildings team.

No, you do not need to be home the entire time. We only ask that someone is present when our installation team first arrives so you can confirm and sign off on the exact location of the building in your garden before construction begins.

Very little. We only ask that the chosen build area is completely clear of obstacles like trees, shrubs, or old structures. Because our advanced base system can level out uneven ground, we can build over multiple surfaces simultaneously, including grass, paving, soil, or concrete.

Yes. If you already have an existing concrete or timber base that is perfectly level and matches the exact dimensions required, our team can build directly onto it. Alternatively, you can choose to have us install a professional base system for you.

We assess access during your initial site survey. Generally, we only require a standard door's width of clearance to safely transport materials to the build site. Our installation team does not need access to the inside of your home unless your garden can only be reached by walking through the property.

While installation times vary depending on the size and complexity of your chosen model, our expert team completes the assembly of most standard-sized log cabins within 3 to 5 working days.

Our garden rooms are manufactured by us, here in the UK. Time frame can vary depending on the size of building you choose but generally we aim to complete your garden room within 3 weeks of works commencing.

Very little. All we ask is that the area is clear (i.e. no trees, shrubs, existing sheds etc). We can build over slightly uneven ground as our base system will level off the area and we can build over multiple surfaces (i.e. a combination of paving,

No. We only ask that someone is there when the fitters first arrive so you can sign off the exact location of the building in your garden as work commences.

We will assess the access when carrying out your site survey. Generally, we do not need any more than a standard door�s width to reach the build site. Our fitters do not require access to your property, unless the garden can only be reached by going through the house.

Building heights vary by design. To ensure a hassle-free project, popular models like our Wembley, Chiswick, and Pimlico ranges are specifically engineered to stand at 2.5m or less to comply with UK permitted development rights for standard gardens. Larger apex-roof models are taller, though bespoke heights can always be manufactured to order.

There are no limits—we can manufacture and build to any custom size or dimension you require. Please note that if your log cabin exceeds 30 square metres of internal floor space, the structure may require a formal building regulations application.

All dimensions listed across our website are external wall measurements. Please note that these dimensions do not include the roof overhang of your chosen log cabin model.

For our flat-roof Pimlico and Wembley ranges, we use a premium, single-piece EPDM synthetic rubber roofing membrane, which eliminates seams and prevents leaks; it features a 25-year manufacturer's warranty and a 50-year life expectancy. For apex-roof log cabins, we offer superior-grade felt shingle tiles or premium rubber slate-effect tiles, which are maintenance-free, eco-friendly, and come with a 50-year manufacturer's warranty.

We use only premium-quality, sustainably sourced timber. All of our building logs are strictly graded and controlled under the FSC (Forest Stewardship Council) framework, ensuring our materials promote responsible and sustainable forest management worldwide.

The highest point of the building is either 2.5m, or up to 3m, as standard. These heights are chosen to comply with permitted development rights. Bespoke heights are available, if required.

All measurements listed on our website are external wall measurements. They do not include any overhang your chosen Garden Room may have.

There are no limits. We are happy to build to any size. Please bear in mind that you may have a requirement for the Garden Room to meet building regulations if it exceeds thirty square metres internally in size.

Delivery is £260 for locations within a 20-mile radius of our depot. However, we regularly deliver and install our premium log cabins much further afield across the UK and are always happy to provide a custom delivery quote.

We provide two clear pricing paths online: Self-Build/Supply Only and our Full Turnkey Package. The Full Turnkey option provides a complete, hassle-free installation including: log cabin assembly, local delivery, supply and installation of an eco-base, floor and roof insulation, premium EPDM roofing, guttering with downpipes, and the application of a premium exterior wood protector.

We include high-performance double-glazed windows and doors across our entire log cabin range as standard. We do not use low-quality single glazing, as it is unsuitable for maintaining comfortable year-round temperatures

No, electrics are not included as standard. However, a mains electrical connection can be easily added to a timber log cabin once the structural build is finished. We work closely with trusted local electricians who can provide a separate quote, or you are welcome to use your own professional.

No, a base is not included in the base price, but we offer a professional installation as an optional extra. We highly recommend our heavy-duty eco-base system, which uses solid recycled plastic posts concreted into the ground topped with a pressure-treated timber framework. This elevates the cabin away from damp ground, allows crucial under-floor airflow, and effortlessly levels out uneven surfaces. Traditional concrete bases are also available upon request.

Yes. We can either work alongside your own plumber or we can do this for you. We offer the full service, if required, from drainage and sewage system installation to the fitting of white goods.

We offer acoustic insulation as an upgrade. This will reduce the transfer of sound from the building. Different acoustic treatments are available depending on the level of sound proofing required.

The Garden Rooms are fully insulated and therefore heat up quickly and retain their heat well. We, therefore, feel that underfloor heating would be unnecessary and an inefficient way to heat the building. However, although this is not a service we offer, you could have electric underfloor heating easily fitted to your garden room if it is something you particularly want to have.

No. Due to the technical construction of the Garden Rooms these must be installed by our experienced team. If you are looking for a self-build project, we would suggest looking at our Log Cabins.

As standard, our garden room prices include the following:

• Local Delivery within 20 miles. We do install beyond this distance however a small charge may apply.
• Eco base of solid anti-rot recycled plastic posts concreted into the ground to which a grid formation, tanalised wood framework is fixed.
• 2000-gauge damp course membrane fixed to base
• Installation of timber frame garden room, engineered using timber frame panels.
• All insulation used within floor, roof & wall panels is 50mm thick and foil backed.
• All internal walls are lined with foil backed plasterboard before a full plaster finish. Ready for decorating.
• All flooring 22mm moisture resistant Caber Floor P5. 
• Laminate flooring, including underlay & skirting, in choice of colours.
• All roof boards 18mm OSB 3BBA moisture resistant.
• EPDM one-piece rubber membrane, final roof cover
• Exterior cladding – 21mm Grade A Larch
• Supply & fit guttering to the rear of the building
• Pre-wired with 2 way consumer unit, 2 double sockets, 6 to 10 downlighters (depending on size of building) & an outside input socket. All sockets & switches are white as standard, upgrades available on request.
• 10 year structural warranty