Frequently Asked Questions​

We can tell you everything about Log Cabins

Before Ordering your log cabin

What can I use a Log Cabin for?

What can’t you use it for, would be the better question! A home office, craft studio, party and games room, school classroom, teenage hangout, home business (hairdressers, beauty salon, dog grooming parlour, eyelash studio), hobby room, music room, additional family living space, annexe accommodation. The possibilities are endless!

Are Log Cabins warm enough to use all year round?

Yes! We offer log cabins in either single skin (one wall) 44mm or 70mm thick logs, or twin skin (two walls, with a cavity between them that can be used for insulation) 44mm + 44mm logs. Wood alone is an excellent insulator and all buildings come with double glazed windows and doors, as standard. When these elements are coupled with roof and floor insulation you can expect year-round comfort.

Do I need to apply for planning permission?

Generally, no! Our Log Cabins normally fall within permitted development, eliminating the requirement for a planning application being required. Planning requirements remain the customers responsibility and we would recommend checking the Planning Portal for further information.

Do you offer a site survey?

Yes. We offer a free of charge, no obligation, site survey. We feel this is an important part of the decision-making process, to ensure the designated area is suitable and assist you in designing your ideal Log Cabin. We will discuss the construction process, measure your garden space and assess the access to your premises. Depending on your location this will be either a visit to site or via Skype.

What is the lifetime of my Log Cabin?

With the recommended maintenance and use of wood preservative we would expect our Log Cabins to have a life expectancy of over thirty years.

What guarantee is included with your Log Cabins?

Our Log Cabins come with a twelve month guarantee on all materials and workmanship.

Customising your log cabin

Can I design my own bespoke Log Cabin?

Yes. All our buildings are made to order, and we can accommodate most designs. We will work with you to create a building that offers your ideal layout and maximizes your available space.

Can I create smaller rooms within my Log Cabin?

Of course. All Log Cabins are made to order, and internal partition walls can be added to any building.

Can I have a toilet or bath/shower room in my Log Cabin?

Yes. We can either work alongside your own plumber or we can do this for you. We offer the full service, if required, from drainage and sewage system installation to the fitting of white goods.

Can you make my Log Cabin soundproof?

We offer acoustic insulation as an upgrade. This will reduce the transfer of sound from the building. Different acoustic treatments are available depending on the level of sound proofing required.

What exterior finishes are available on your Log Cabins?

The logs are kiln dried to remove moisture and therefore come untreated. Upon assembly your log cabin will need to be treated with a wood protector (we offer this service as an optional extra, in a choice of colours) and we would then recommend applying a wood preservative annually. Alternatively, cabins can be primed and painted for a lower maintenance option.

Can I have underfloor heating?

Wood is a natural insulator and when heated the Log Cabins will retain their heat well. We, therefore, feel that underfloor heating would be unnecessary and an inefficient way to heat the building. However, although this is not a service we offer, you could have electric underfloor heating easily fitted to your Log Cabin if it is something you particularly want to have.

Can decking be added to the building?

Yes. Many customers ask us to install decking around their Log Cabin as an upgrade.

What's included in the price

Do your website prices include assembly?

There are two price options on our website; Full Turnkey and Self-Build/Supply only. The Full Turnkey package option does include assembly as well as the following: Full Turnkey Package Option The turnkey build package includes all of the following: Log cabin in selected log thickness with double glazed doors & windows as described Local delivery Supply & Install eco base Cabin assembly Supply & install floor insulation Supply & install roof insulation Supply & lay premium EPDM, final roof cover. Supply & fit guttering incl. downpipes in black or white Apply premium wood protector in a choice of colours Please note if you don’t require all of the above, contact us for price options.

What is your delivery charge?

Delivery is £260 if you are within twenty miles of us. We do regularly deliver and install Log Cabins further afield and would be happy to provide a quote.

Does the Log Cabin price include a base?

No, though we do offer this service as an optional extra. Our recommended base is an eco-base. This consists of solid recycled plastic posts being concreted into the ground to which a tanalised and pressure treated timber framework is fixed. The posts come in 3m lengths and are cut down to size on site, this enables us to level any uneven ground and minimise ground preparations you must do prior to our arrival. This system provides a level base to which your final 2000-gauge damp membrane is attached, and your Log Cabin constructed. The eco base is cost effective, less intrusive to your garden, better for the environment, elevates the building away from damp ground and enables all round air flow to the cabin. Alternatively, we can install a concrete base if preferred or you can arrange for the base to be done yourself.

Do the Log Cabins come with electrics?

As standard, no. We work with a local electrician who can provide you with a quote or you can use your own electrician. Electrics are easily added to a Log Cabin once the build is completed.

What glazing is included?

We include double glazed windows and doors in all our Log Cabins, as standard. We do not believe single glazed windows are suitable for a log cabin.

The Structure

What timber do you use?

We source premium quality timber and build materials. Our carefully selected logs are sustainably sourced and graded. We only use Siberian pine/spruce, which is slow grown due to the climate, making the wood far stronger than European timber. It is controlled by the FSC (Forest Stewardship Council), to promote the responsible management of the World’s forests.

What height are your Log Cabin buildings?

The Log Cabin heights vary depending on the chosen model. Our Wembley, Chiswick and Pimlico buildings are 2.5m or less to comply with permitted development rights in standard sized gardens. Models with apex roofs are higher, generally to comply with permitted development rights in larger gardens. All buildings are, however, made to order so bespoke heights are available

What is the minimum and maximum size Log Cabins you offer?

There are no limits. We are happy to build to any size. Please bear in mind that you may have a requirement for the Log Cabin to meet building regulations if it exceeds thirty square metres internally in size.

Are the measurements stated internal or external?

All measurements listed on our website are external wall measurements. They do not include any overhang your chosen Log Cabin may have.

What roof coverings do you offer?

For our Pimlico and Wembley range we use EPDM, which is an extremely durable synthetic rubber roofing membrane. Unlike our competitors, we use premium grade EPDM. Most of our buildings can be covered in one single piece therefore, no seams are present which almost eradicates the likelihood of any leaks occurring. EPDM has a manufacturer’s warranty of twenty-five years and a life expectancy of over fifty years. For our Log Cabins with apex roofs, we offer two roof coverings; felt shingle or rubber tiles. We use superior grade felt shingle tiles, for a high-quality finish. Alternatively, the premium option would be the rubber slate effect tiles. These are recycled and recyclable, maintenance free, ideal for lower pitched roofs, lightweight and designed to withstand winds of up to 110mph. The rubber tiles have a manufacturer’s warranty of fifty years.

The Build

Can we use our own existing base?

Yes. If you have a base that is the correct size and level then we can work off that, alternatively you can have your own base installed separately, if preferred.

Are your Log Cabins installed by subcontractors?

No. To ensure the highest quality build our Log Cabins are installed by our own fully trained London Timber Buildings team.

How long does it take to build your Log Cabins?

This obviously varies depending on the size of building you choose, but generally we assemble most “typically” sized Log Cabins within approximately three to five days.

What access do you require for the Log Cabin build?

We will assess the access when carrying out your site survey. Generally, we do not need any more than a standard door’s width to reach the build site. Our fitters do not require access to your property, unless the garden can only be reached by going through the house.

Do I need to be at home for the duration of the build?

No. We only ask that someone is there when the fitters first arrive so you can sign off the exact location of the building in your garden as work commences.

What ground preparation do I have to do in advance of you building my Log Cabin?

Very little. All we ask is that the area is clear (i.e. no trees, shrubs, existing sheds etc). We can build over slightly uneven ground as our base system will level off the area and we can build over multiple surfaces (i.e. a combination of paving, grass, concrete etc).

Placing your order

What is your ordering process?

We offer a three-stage payment structure. Upon ordering we would ask for 50% of the cabin cost. Prior to delivery we would ask for the balance of your cabin cost plus 50% of any optional extras (assembly, insulation etc) and your final balance payment would be due upon completion of the works.

What is your lead time?

We generally work towards an eight to ten week lead time, subject to seasonal changes. Should you require your Log Cabin for an earlier deadline, we will do our best to work with you to try and achieve that.

We are here to help.

If you still have questions and would like some help, please get in touch! We are open 7 days a week to answer any questions or help you create the log cabin of your dreams!

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